Having a positive attitude and people skills are extremely important.

Advanced listening skills will support and make communication easy and effective.

This helped me to realize that I wasn't truly listening. I was hearing but not listening which are two different things.

While the framework is still the same...you now have more avenues such as social media and other to reach prospective students.

Fostering long term trust with the student from the start of their program and throughout is key, it creates a healthy enviroment that the student most likely will never forget.

There will at times be challenges with prospective students. It's best to be honest and considerate, giving the prospect valueable information and a safe space to discuss those possible challenges and resources.

Visual aids are imperative when presenting value to a prospective student, it makes room for more engaging conversation and allows the prospect to gain all knowledge of institute during the intitial tour or meeting. Following up and checking in with prospect is also imperative to ensure all prospects know that our values and misson are for the greater good of the institute.

The prospective student determines the value of the institiute, it's best to be open and engage with the prospective student to ensure that the insititues misson aligns with the needs and wants of the student.  

I learned that Admissions is about selling the school to the prospective student, and the student selling themselves to the school. There has to be a relationship that is developed between the student and the school. During the relationship building process you may discover that the student is better off at a different school. 

It was interesting that people skills were more important than product knowledge